Understanding Sessions
Blackboard LMS manages your active sessions to protect your data and your institution’s data. This page explains how session timeout, active session termination, and concurrent session control work, and what to expect when a session ends. For general information about logging into Blackboard LMS or common problems with login, go to Log into Product: Blackboard LMS and Login Troubleshooting.
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When you are idle for over three hours, the session ends. This could happen because the browser is not sending data to Blackboard LMS. Some examples are when you are:
authoring a Discussion post
authoring an Assessment submission in the text editor in Blackboard LMS
creating a content item
You must log in again to continue to use Blackboard LMS. If you save a page or select a button, the session refreshes and stays active for three more hours.
You'll see a warning six minutes before you are signed out. Close the warning to stay active.
If you were away from the computer for an extended time, you will not be able to extend your session. When you close the warning, you return to the current page rather than the login page so you can copy any work you authored before it’s lost. You’re redirected to the login page when you select any link or button on the page.
Active session termination
If your institution enables active session termination, you’re required to log in again after a set amount of time, regardless of your activity. This setting enhances data security.
Shortly before your session ends, you’ll receive a warning that says Your Blackboard LMS session is about to end. Save your work and log back in. Save your work, then log in again to continue.
Concurrent session control
Your institution can restrict users from accessing Blackboard LMS on multiple devices at the same time. If concurrent session control is enabled and you exceed the number of sessions your institution allows, you’re logged out of your earliest session.
For example, if your institution allows two concurrent sessions and you’re signed in on your laptop and your phone, signing in on a third device logs you out of your earliest session. You’ll see the message: “You are permitted to have only two active sessions and have been logged out from another device.”
Being signed in on two separate browsers on a single device counts as two concurrent sessions. If you then sign in on another device, that counts as a third session.