Communications Tab
Communications Tab
For information on messages sent with Email Marketing functionality, review the Recipients article.
The Communications Tab shows the emails sent via Email Marketing to a specific member. The information updates instantly.
1. There are three ways to get to the Communications Tab for a particular member.
Select the Members dropdown menu and choose Edit Members.
Search for a member using Data Viewer. Click on the name of the person you need to work with from the query/search results.
While viewing your own information use the Find Member Record option by your name.
Enter the name, email address, Encompass Member ID, or Constituent ID of the person you want to view.
Note
Use quotation marks to search for an exact match.
As you type, results will be shown. Click on the name of the individual you want to select.
You will now be viewing that person’s information.
2. Click the Communications tab.
3. The messages sent to the member displays:
Email Name
Campaign Name
Date Sent
Subject
Category Name
Opened
Clicked
Conversion
Unsubscribed
NOTE: Clicking on the name of a message will launch a window to Email Marketing Reporting.