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Unverifiable "From" Addresses in Email Marketing

Volunteers and some staff members sometimes enter non-educational email domains in the "From" address (@yahoo.com, @gmail.com, etc.). This practice causes sent emails to be perceived as a spoof attack, degrades sender reputation, and causes inaccurate email invalidation.

The Email Marketing system prevents unverifiable "From" address from being used in email marketing and will:

  • Help you maintain a strong sender reputation

  • Enable you to have sent emails accepted by the following domains

    @yahoo.com

    @gmail.com

    @hotmail.com

    @aol.com

    @live.com

    @outlook.com

  • Prevent emails from being invalidated because of domain authentication issues

If an email address with one of the prohibited domains is entered in the "from" address field, the admin will see an error message indicating that the domain is not supported.

Error message that indicates the following domains cannot be used as a from address: @aol.com, @gmail.com, @hotmail.com, @live.com, @outlook.com, @yahoo.com

Prohibited domains

@yahoo.com

@gmail.com

@hotmail.com

@aol.com

@live.com

@outlook.com

Note

If you have a private IP address, the list of prohibited domains can be edited per GID if needed. Please contact your account representative to discuss your options or to purchase a private IP.