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Recipients

Accessing

From the Email menu, choose Email Reporting.

Fly Out Navigation

  • The flyout navigation is accessed through an icon of three parallel bars - hamburger.png located in the upper left on the email reporting landing page.

  • Flyout Navigation:

The email reporting flyout navigation menu

  • Select Recipients

Recipients Page

  • Will show:

    • Email Address

    • Name

    • Constituent ID

    • Encompass Member ID

  • The data reflects messages and activity since 1/1/2018.

  • Use the search option to find a specific individual using name, email address, Constituent ID, or Encompass Member ID.

    Note

    Admins must type in a minimum of two characters before their search will be conducted. All non-alphanumeric characters will be converted to spaces unless they are recognized as part of an email address or URL (i.e. gmail.com).

  • Clicking on an email address will move you to a new screen. You will see email metrics for the individual you're looking at as well as the specific messages you sent this individual.

  • When viewing a drill-down report, click the name of the individual you want to see metrics/information for.

  • The data reflects information for the specific site / GID you are in.