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Manager Landing Page

The Manager Landing Page contains all the information needed to see a snapshot of the site, contact support, and search the support center. The landing page is broken down into three sections:

  • The Left Side Channel

    • Quick Links to the most used features

    • Support Quick links to ask for help, look for information, or join a discussion group

      • Support Home

      • Discussion Groups

      • Request Support

      • My Tickets

      • Email Support

  • The Center Channel

    • Survey Summary displays the basic response statistics for recent and active surveys

    • Upcoming Scheduled Events shows a list of automated tasks that are set to go out, like emails and survey administrations

    • Recent Events shows a list of automated tasks that have occurred, like emails and survey administrations

    • Site Recommendations a list of important and recommended changes that should be made, this is a suggested to do list

      • Recommendations are checked twice per day (2 a.m. and 2 p.m.)

      • Items will disappear from the list once they are fixed or the built-in expiration date passes

    • Support links to contact support

    • Release Notes a link to the most recent release information

  • The Right Side Channel

    • Submissions is a snapshot of submissions over a 24 hour period

    • Log Ins is a snapshot of log ins over a 24 hour period

    • Reports is a snapshot of reports run over a 24 hour period

    • Imports is a snapshot of imports run over a 24 hour period