Manager Landing Page
The Manager Landing Page contains all the information needed to see a snapshot of the site, contact support, and search the support center. The landing page is broken down into three sections:
The Left Side Channel
Quick Links to the most used features
Support Quick links to ask for help, look for information, or join a discussion group
Support Home
Discussion Groups
Request Support
My Tickets
Email Support
The Center Channel
Survey Summary displays the basic response statistics for recent and active surveys
Upcoming Scheduled Events shows a list of automated tasks that are set to go out, like emails and survey administrations
Recent Events shows a list of automated tasks that have occurred, like emails and survey administrations
Site Recommendations a list of important and recommended changes that should be made, this is a suggested to do list
Recommendations are checked twice per day (2 a.m. and 2 p.m.)
Items will disappear from the list once they are fixed or the built-in expiration date passes
Support links to contact support
Release Notes a link to the most recent release information
The Right Side Channel
Submissions is a snapshot of submissions over a 24 hour period
Log Ins is a snapshot of log ins over a 24 hour period
Reports is a snapshot of reports run over a 24 hour period
Imports is a snapshot of imports run over a 24 hour period