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Administrator Insight Report

The insight report for administrators presents storage, user, and course data on your Blackboard instance over a selected time period. Where available, the report displays the Minimum, Maximum, Average, and Current values for each metric over the selected time period.

Note

Average values are calculated using the mean value. For example, to calculate the average daily page views for a 30-day period, Blackboard will add together every daily page view total and then divide that sum by 30.

On the Administrator Panel in the Tools and Utilities section, select Insight Report.

  1. Set the Start Date and End Date for your report.

    Important

    The Start Date must be in the past, and the End Date must occur after the Start Date. Please consult each report section for the earliest dates data is available.

  2. Select Run Report.

Use the Disk Space Unit menu to change the unit Disk Space Usage metrics are presented in. You can choose: bytes, kilobytes, megabytes, gigabytes, and terabytes.

Reading a report

Insight reports contain 7 distinct sections of related metrics.

Object counts

The Object counts section presents total numbers of users and courses. Data is available from April 2018 on.

Total Users

All enabled and disabled user accounts

Available Users

All user accounts that can log in (enabled and available)

Active Users

All enabled users with access to an available course

Total Courses

All available and unavailable courses

Total Organizations

All available and unavailable organizations

Site activity

The Site activity section presents total counts of site activity metrics. Data is available from April 2018 on.

Daily Page Views

All pages viewed by all users

Daily Course Page Views

All course pages viewed by all users

Daily Sessions

All system-created sessions, including mobile. Not necessarily associated with a login event.

Daily Logins

All successful user logins, including mobile

Daily Failed Logins

All login attempts where username and password didn't match an existing user

Overall disk space usage

The Overall disk space usage section presents the disk space used in Blackboard-defined storage areas of your Blackboard instance. Data is available from April 2020 on.

Shared Content Folder

Blackboard files not stored in the content collection

Content System: All Files

Blackboard files in the content collection, including deleted files inaccessible to users

Content System: Deleted Files

Files that are in the deferred-deletion status

Content System: Logs

System log files stored in the administrator internal folder

Content System: Auto-archives

System-created course archives

Total Disk Space Usage

All files

Note

Deferred deletion isn't the same as Recycling Bins and applies even if recycling bins aren't enabled.

Disk space usage by file type

The Disk space usage by file type section presents the disk space used by groups of file types stored in the content repository. Types are based on file extensions registered at https://www.iana.org/. Data is available from April 2020 on.

Images

Files registered as image

Audio Files

Files registered as audio

Video Files

Files registered as video

Archives

Files registered as zips and other archives (including auto-archives)

Other Files

All other file types

Note

If you would like to change the unit Disk Space Usage metrics are presented in, you can use the Disk Space Unit menu. You can choose units in multiples of 1000: bytes, kilobytes (KB), megabytes (MB), gigabytes (GB), and terabytes (TB).

File counts by file type

The File counts by file type section presents total counts of groups of file types stored in the content repository. Types are based on file extensions registered at https://www.iana.org/. Data is available from April 2020 on.

Images

Files registered as image

Audio Files

Files registered as audio

Video Files

Files registered as video

Archives

Files registered as zips and other archives (including auto-archives)

Other Files

All other file types

Content system internal usage

The Content system internal usage section presents total counts of logs and auto-archives stored on your Blackboard instance. Data is available from April 2020 on.

Days of logs available

System log files available to Blackboard administrators

Auto-Archived Courses and Organizations

Courses and organizations with one or more system-created auto-archives

Other metrics

Data is available from April 2, 2018 on.

Total logins for 90 days before, and including, the selected end date

The sum of all logins for a 90-day period ending on the report's end date.

For best results, select an end date that occurred before the day you run your report.

Ultra course usage

The Ultra course usage section presents total numbers for the adoption of the Ultra Course View on your Blackboard instance. Data is available from April 2020 on.

Ultra courses

Courses that use Ultra Course View

Ultra preview courses

Courses that use Ultra Course PreviewUltra Course Preview

Undecided courses

Courses that haven't set the course view

Original courses

Courses that use Original Course View