New Site Administrator Guide
Welcome to Evaluate! Please take advantage of this page to direct you to all of the necessary resources and information you need to successfully transition into the role of Site Administrator. If you have any questions, please reach out to your Blackboard consultant!
*If your campus is new to using Evaluate, you can learn more about the implementation process and your role in our Implementation guides for campuses using IDEA and those not using IDEA.
If you have any questions, please reach out to your Blackboard consultant!
Blackboard Consultant: Your Blackboard Consultant is an expert in the day-to-day aspects of the Evaluate platform, how to use it, and the ins and outs of getting it set up. This individual is your main point of contact at Blackboard.
Blackboard Support : Our support team responds primarily to technical troubleshooting with Evaluate. You can contact them via ticket, phone, or chat.
Account Manager: The Account Manager will work to support your campus through the renewal process, help you explore expanding your portfolio of Blackboard solutions, and guide you through the contractual process of renewing or adding to your agreement with us.
Data Manager: Your Data Manager is an individual on your campus responsible for extracting the required data from the Campus Source System and transferring it to Blackboard. This person will have a thorough understanding of the selected exchange type (sFTP, API or Manual) as well as have access and familiarity with the SIS, EPR or other source system which data will be extracted from. If you need assistance in identifying your data manager, please contact your Blackboard consultant.
Who’s Who at Your Campus?
Site Administrator: This product-specific role is responsible for the maintenance of Evaluate, including contributing to controlling settings, determining users and permissions, and understanding the detailed functionality of the tool. The Site Administrator is responsible for communicating choices concerning the platform to relevant stakeholders on campus. We recommend that there are between 1-3 Site Administrators for Evaluate. Sometimes, a campus distributes these duties over 2 - 3 people. For instance, a subject-matter expert in Institutional Effectiveness or Academic Affairs and an administrative assistant for support and maintenance.
Data Manager: Your Data Manager is an individual on your campus responsible for extracting the required data from the Campus Source System and transferring it to Blackboard. This person will have a thorough understanding of the selected exchange type (sFTP, API or Manual) as well as have access and familiarity with the SIS, EPR or other source system which data will be extracted from. If you need assistance in identifying your data manager, please contact your Blackboard consultant.
Trainings
As a new site administrator, you can familiarize yourself with the Evaluate product by completing a series of three trainings. These trainings were designed for newly implementing campuses, however, they contain important information for anyone who is new to the platform:
For a refresher or to continue your knowledge, leverage any of our training and education resources:
Adoption trainings are available to view by anyone on your campus.
Some topics include :
IDEA offers a wealth of resources on teaching and learning, including IDEA Papers , IDEA Research Digest , and Technical Reports .