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Engage

Walkthrough: Engagement Data Dashboard

The Engagement Data tab provides a high-level view of your Points program’s performance, including:

  • User Statistics on Points in the left panel

  • Relative Ranking Statistics in the right panel

User Statistics

There are four key data points available to Points admins to give you quick and easy insight into that current state of your Points program:

  • Users with Points: This is a count of the total number of active users who have earned at least one Point.

  • Users without Points: Count of active users with Engage accounts who have not earned at least one point. Note: Users who do not have an account already created in Engage will not be included in this data point. Accounts are created by either Account Import (pre-populating users accounts before student login) or upon first login to Engage (for institutions who opt to not pre-populate user accounts). 

  • Highest Points Earned: The highest number of points earned by a single active user.

  • Average Points Per User: Average number of Points earned across active users with at least one point earned. Users with zero points are excluded from this calculation.

  • The number of users who have not earned any points.

Relative Ranking Statistics

Engage Points gives administrators the ability to move beyond quick summary statistics and gain a deeper understanding of their Points program’s performance by examining how points are distributed among users. The Relative Ranking reporting tool enables you to explore user engagement by sorting users into quartiles—Low, Average, and High—based on their point totals. By selecting a quartile on the graph, you can view details including:

  • Number of Users: Number of users who are currently within the selected quartile.

  • Range of Points: The range of points held by users within the selected quartile.

  • Average Points per User: Average number of points earned by the users within the selected quartile.

Best Practices for Using Relative Ranking Statistics

  • Analyze trends in point distribution to discover which activities generate the most excitement and replicate their success.

  • Set institutional benchmarks for engagement and use quartile statistics to track progress throughout the academic year.

  • Use average point metrics to set achievable milestones and celebrate improvements across quartiles.