Request Access to Blackboard Illuminate
Institutions who use Blackboard LMS can request access to Illuminate by submitting a ticket with Blackboard Support.
Log in to Blackboard Support.
From the Support menu. select Create a case.
Enter the required information:
Account: Your institution's name
Product Groups: Illuminate
Select Next.
Enter the required information:
Issue Topic: Support Center
Functional Area: Add user
Subject: Blackboard Illuminate - New user creation request
For the Description field, enter the first name and surname, email, and role for up to 20 individuals to get Illuminate user accounts.
Note
The roles recognized by Illuminate are BbDataDeveloper (Snowflake access) and BbDataReportingUser (Reporting access).
The default Severity is level 4. Don't adjust the severity.
In the CC email fields, you can optionally include email accounts that you want copied on the support ticket.
Select Next to submit your support ticket.
Once the accounts are created, activate accounts by performing a first-time password reset.