DocuSign Workflow Sample - Single Signer

The following procedure details a sample workflow and forms for a sequence that contains single signer.

Prerequisites

  1. The DocuSign properties are configured in Forms Builder. See DocuSign Settings.

  2. A form sequence with the necessary DocuSign components for a single signer is created. In our example, the Anonymous property of the sequence is set to false.

    Note: If you create a non-authenticated sequence (Anonymous=true), make sure that the user's email address is included in the sequence. The email address is required as the DocuSign recipient address.

  3. A form that contains an IFrame component is created. In our example, this form is named Default-Frame with the following properties (case sensitive):

    • Name = docuSignFrame
    • Url = {{vm.models.frameUrl}}

    The IFrame form can be part of the initial sequence; however, in the procedure below, we are adding the form to the workflow.

    alertWe recommend that you copy the original Default-Frame form, edit the copy, and use it in your sequences. Save a backup copy of your form.

To optimize the display of your e-signature forms on mobile devices, you may want to add the CSS described in this Note.

Enhancements in Forms Builder 3.6

The DocuSign component provides additional values on the Type property: Approve, Attachment, Checkbox, Company, Date, Decline, Email, Email Address, Envelope Id, Number, Ssn, and Text.

The DocuSign component provides an automatic transition (auto-redirect) from the Default-Frame form to the confirmation form after a successful DocuSign session. The auto-redirect obsoletes the "DocuSign Confirmation Message Text" setting.

The auto-redirect depends on a forward direction in the WaitForFormBookmark activity in the transition after the DocuSign redirect state (typically Default-Frame), in particular if DisplayName has been modified.

  • If there is only a single button and DisplayName has been customized but Transition Type was left as "Default", the auto-redirect moves forward to next form state.

  • If there are two buttons and DisplayName(s) have been customized but Transition Type was left as "Default", the auto-redirect will assume the rightmost button (alphabetically last) is the transition for next state.

Best Practice is always to specify Display Order and Transition Type (“MoveForward” or “MoveBack”) when button Display Name(s) have been customized so behavior is known. The Transition Type of “Default” was kept for compatibility for forms built prior to Transition Type being available on WaitForFormBookmark with default Display Names "Next" and "Back”.

Create the Workflow