The topic "Customer Administration Portal" is not available in Version 1.1.0

The topic "Customer Administration Portal" is not available in Version 1.0.0

Customer Administration Portal

Anthology Digital Assistant 1.2 introduces the Customer Administration Portal. This is a web application that enables clients to administer configuration items such as bot name, host URLs, email addresses, skills and channels for their specific Digital Assistant implementation. Previously, all Digital Assistant configurations were included in the Internal Administration Portal which can only be accessed by Anthology staff. Now, clients can administer their own settings for Tenant Configuration, Skills, and Channels in the Customer Administration Portal.

Clients need to configure the settings in the Customer Administration Portal after the Anthology staff has completed the steps described in Configure Tenant Environments.

Customer Administrator Portal - Home

Anthology provides a Web Content Accessibility Guidelines (WCAG) conformance statement for the Customer Administration Portal.

Permissions

The Customer Administration Portal is a registered application in the Azure Active Directory (AAD). The application has permissions for API calls and background services. Permissions to use the application are configured by Anthology staff and associated with each tenant. Use of the application requires admin consent. Once the tenant's Global Administrator has given consent on behalf of the organization, the tenant's staff/users will receive permissions to access the application.

The URL for the Customer Administration Portal is https://digitalassistantportal.campusnexus.cloud.

Initially, as a Global Administrator of the tenant access the URL of the Customer Administration Portal and on the consent prompt, select Consent on behalf of your organization and click Accept. This enables the client's AAD to participate in the multi-tenant login process.

(The consent check box will only show for the Global Admin role. Non-admin users will be blocked from granting consent to the Customer Administration Portal application.)

Permissions requested

Title Bar

The title bar in the Customer Administration Portal provides the following options:

  • The Digital Assistant logo links to the home page.

  • The hamburger menu links to the same configuration pages as the home page tiles.

  • The drop-down icon next to the login name links to Sign Out, Help, and the About window.

    Title bar drop-down

    About modal

 

Anthology Digital Assistant 1.2 introduces the Customer Administration Portal. This is a web application that enables clients to administer configuration items such as bot name, host URLs, email addresses, skills and channels for their specific Digital Assistant implementation. Previously, all Digital Assistant configurations were included in the Internal Administration Portal which can only be accessed by Anthology staff. Now, clients can administer their own settings for Tenant Configuration, Skills, and Channels in the Customer Administration Portal.

Clients need to configure the settings in the Customer Administration Portal after the Anthology staff has completed the steps described in Configure Tenant Environments.

Customer Administrator Portal - Home

Anthology provides a Web Content Accessibility Guidelines (WCAG) conformance statement for the Customer Administration Portal.

Permissions

The Customer Administration Portal is a registered application in the Azure Active Directory (AAD). The application has permissions for API calls and background services. Permissions to use the application are configured by Anthology staff and associated with each tenant. Use of the application requires admin consent. Once the tenant's Global Administrator has given consent on behalf of the organization, the tenant's staff/users will receive permissions to access the application.

The URL for the Customer Administration Portal is https://digitalassistantportal.campusnexus.cloud.

Initially, as a Global Administrator of the tenant access the URL of the Customer Administration Portal and on the consent prompt, select Consent on behalf of your organization and click Accept. This enables the client's AAD to participate in the multi-tenant login process.

(The consent check box will only show for the Global Admin role. Non-admin users will be blocked from granting consent to the Customer Administration Portal application.)

Permissions requested

Title Bar

The title bar in the Customer Administration Portal provides the following options:

  • The Digital Assistant logo links to the home page.

  • The hamburger menu links to the same configuration pages as the home page tiles.

  • The drop-down icon next to the login name links to Sign Out, Help, and the About window.

    Title bar drop-down

    About modal