Reset the Status of Entity Records Sent to External Systems

Note: Users performing this task must have the System administrator role.

1. Navigate to the Integration Status to External Systems Page (under Human resources > Integration with external systems > Inquiries and reports).

2. In the Entity type filter, select an entity name to view the records.

3. Select the records with the Error or Sent status.

4. Click the Reset status menu option.

   The status of the selected record(s) is reset to Pending, and previous acknowledgment details of the selected records are removed from the ACKNOWLEDGMENT DETAILS section.