Editing a Canned Response
See AlsoPermissions required
Manage Canned Response - To create, edit, share, and delete Canned Responses.
To Edit a Canned Response
1. Open the required Canned Response.
2. Modify the required details.
3. From the File menu, select Save.
- OR -
Click 
.
|
Note • To edit conditional text in the Canned Response, select the table inserted for the condition, right-click, and select Edit. The Conditional Merge dialog box is displayed. Modify the condition in the If area, and click OK. The modified condition is saved. If a condition is nested within another condition, you cannot edit the nested condition in the Conditional Merge dialog box while editing the parent condition. You must select the table for the child condition, and then edit it. • To edit an attachment in a Canned Response, double-click the attachment and edit it in its native application. |