Learning Resources

Microsoft Learning – “Create surveys with Dynamics 365 Customer Voice” – a self-paced online training curriculum in three modules for the creation of projects, surveys, and sending of surveys https://docs.microsoft.com/en-us/learn/paths/create-surveys.

The following should be considered the go to source for help in building out projects and surveys.

Microsoft Docs – Dynamics 365 Customer Voice documentation – a plethora of help articles on every step in the process of designing, distributing, analyzing reports for projects and surveys - https://docs.microsoft.com/en-us/dynamics365/customer-voice/help-hub.

There is also an active Community Forum where you can search for answers to issues that other users have posted or post your own questions for the community to answer. See https://community.dynamics.com/365/dynamics-365-customer-voice/f/dynamics-365-customer-voice-forum.