Reverse the Pay Statements and Reissue Checks

Institutions use the Payroll module in Microsoft Dynamics 365 for Finance and Operations to generate pay statements and then print checks for an employee. After the printed check is handed over to an employee, sometimes institutions may need to reissue the check to the employee in one of the following scenarios:

• The check was lost or damaged.

• The pay statement needs to be revised; as a result, a new check must be issued.

This section provides information on the steps to reissue a check for the above scenarios.

Steps to Reissue a Check When the Check was Lost or Damaged

To reissue a check for a pay statement that is already generated and posted, perform the following steps:

1. Navigate to Modules > Cash and bank management > Payment reversals > Checks.

2. Select the check to be reissued, and select Payment reversal.

3. On the Payment reversal page:

   1. In the Date field, select a date.

   2. In the Reason code field, select a value.

   3. Set the Reissue check option to Yes to indicate that the check needs to be reissued.

   4. Select OK.

   Note: If the Use review process for payment reversals check box is selected on the Cash and bank management parameters form under Cash and bank management > Setup, you must select a journal name to create a journal on the Check reversals page. For more information, refer to Microsoft documentation on check reversals.

4. Navigate to Module > Payroll > Pay statements > Issued pay statements.

5. Select the pay statements for which the check must be reissued and select Submit to reissue.

6. Select the Payment journal number that is created.

7. On the Payment journal page, select Lines.

8. On the Journal voucher page, select Functions > Generate payments.

9. On the Generate payments page:

   1. In the Method of payment field, select the method of payment that is of type check.

   2. In the Bank account field, select a value.

   3. Select OK.

10. To generate the check to reissue payments, on the Payroll check payment page:

    1. Select Document and select the destination to print the check.

    2. In the From field, verify the check number.

    3. Select OK.

    4. The check will be generated with valid data.

11. On the Journal voucher page, verify that the Payment status field is set to Sent.

Steps to Reverse a Pay Statement and Issue a New Check

To reverse a pay statement and issue a new check, perform the following steps:

1. Cancel the check.

2. Reverse the pay statement.

3. Generate a new pay statement.

4. Print the check.

For more information, refer to Microsoft documentation on processing existing payroll payments.