Message Center

The Message Center submenu allows you to manage your appointments, view and acknowledge your alerts, acknowledge your holds, and contact your advisor.

Web alerts can be created in Anthology Student and assigned to students using Contact Manager. Students can view their alerts online and acknowledge them by selecting on the Acknowledge Alert button (which also closes the activity in Anthology Student).

Hold messages must be created for each hold group in Anthology Student and their corresponding hold (e.g., transcript, registration).

Advisors must be assigned to the student in the respective modules of Anthology Student in order for the advisors to be displayed in the Message Center.

You can view your alerts, holds, and scheduled appointments on the Message Center page. This page also displays the designation and contact information of your advisors.

View and Acknowledge Alerts & Holds, and Appointments

1. Navigate to Message Center > Message Center. The Message Center page is displayed.

2. You must acknowledge your alerts in the Student Portal. Alerts are closed only after you acknowledge them.

   1. Select or select the Alert Subject link to view details of an alert.

   2. Select View My Previous Alerts. Your older alerts and the alert acknowledgement dates are displayed.

   3. Select the Acknowledge Alert button to accept an alert.

   4. Select Back to Alerts and Holds. The Alerts and Holds tab is displayed.

3. You must acknowledge your holds in Student Portal. Holds are closed only after you acknowledge them.

   1. Select or select the Subject link to view details of a hold.

   2. Select the Acknowledge Hold button to accept a hold.

   3. Select Next and Prev to browse through the grid pages, or type a page number in the Go to page box and select Go.

   

4. Select the Appointments tab. Your scheduled appointments are displayed.

5. Select Next and Prev to browse through the grid pages, or type a page number in the Go to page box and select Go.

Contact Your Advisor

You can view the designation and contact information of your advisors. You can also send an email to your advisors.

1. Select Email. Your default email client is displayed.

2. You can now send an email message to your advisor.