Sign in and Sign out

Each portal segment (e.g., Applicant Portal, Student Portal, Faculty Portal) requires a username and password.

Sign in

  1. Type the Portal URL in the address bar of your browser.

  2. Click the name of a portal. For example, click Student Portal. The login page is displayed.

  3. Type the Username assigned to you for the Portal.

  4. Type the Password for your username.

    Note: Institutions can control whether the Forgot Your Password link is displayed.

    The portal administrator can configure whether the Forgot Your Password link is displayed or not. This option controlled through the Page Transactions configuration for the Portal login pages in the Portal Configuration tool.

    The portal administrator can also configure a system generated email response to the student through the Send Login Credentials functionality.

    • When this is functionality is turned on, the system registers when a student has forgotten the password and/or username, then confirms if the user's social security number is on record or if the student already has an activated account. If so, a message is displayed for the student stating that the account already exists and the Login Credentials email is sent to the student's Email Address.

    • If the functionality is turned off, a message is displayed for the student stating that the account already exists and no email is generated and sent.

    If you forgot your password:

    1. Click Forgot Password.

    2. Enter your Username and Email Address.

    3. Click Submit. Your security questions are displayed.

    4. Answer the security questions and click Submit.

    A message will indicate that your password is reset, and an email with the new password will be sent to you.

  5. Click Sign In. The home page of the selected portal is displayed.

Password policies can be set depending on the needs of your institution. The policies may include a maximum password age. If a maximum password age is configured, a message is displayed prior to the expiration date reminding you to change your password.

alert As an applicant, once you have enrolled in any of the courses offered by the institution, you can log in to the Student Portal.  

Sign out

  1. Click Signout.

  2. Close your browser window.

Password Expiration Settings

Administrators can use the Portal Config Tool to specify whether passwords will expire after a certain time period and whether a password expiration warning is displayed.

The reminder for users to change their passwords is not displayed, if the following settings are applied:

  • Portal is configured so that passwords never expire.

  • The Suppress Password Expiration Warning option is set to True.

Auto Logout Time for User

The idle session time out is applied on Staff, Student, Applicant and Employer portal, Portal Configuration tool and Admin Console for all the applicable users.

Auto-Logout logs you out from all the tabs and windows of the same browser. The Auto-Logout configuration timer starts after inactivity timer of 120 seconds to activate the logic for logging you out automatically. For example, if Auto-Logout timer in Site settings is configured for 7 minutes, then you should be logged out after 9 minutes of inactivity which would be the total time comprising of Default Inactivity Timer and Configured Timeout.

The session is refreshed and the timer is reset if activity is detected within the running timer. If no activity is detected after the completion of timer, you will be prompted with the display message saying that (Session Timed Out, Logging you Off) which is for a few seconds until the loading happens.

In case of no configuration provided, the system takes the Auto-Logout time as 3600 seconds (1 Hour). In such cases, the system will track for inactivity for overall 1 Hour and 2 minutes.

timeout message

As a Portal administrator, you can configure the session timeout period for all applications (e.g., LMS systems) in the Portal Admin Console.

  1. In the Portal Admin Console, under Settings and Environment, click .Site Settings.

  2. Search for Timeout in Filter.

    Site settings

  3. Specify the Auto logout Time value in seconds.

  4. Click Update.

Update User Account

In Portal 20.0.3 and later, administrators can edit a user's account information via the Portal Admin Console. Previously, when a user misspelled his/her account information, the only mechanism to correct the error was to run an SQL script.

The updates made in the Portal Admin Console are propagated to all Anthology Student processes that use this information. When an administrator updates an account, a notification with the updated username and PIN is sent to user. The email notification will be sent to the user when the UserName is updated.

  1. In the Portal Admin Console, under Administration, click Student Users.

  2. Locate your site in the URL / Site drop-down list.

  3. Search for the account you want to edit. You can search by Username, Last Name, First Name, or Email address.

  4. Select the user record from the search results and click Edit.

  5. Update the account information as needed and click Update.

    Student Accounts

    When the Portal uses database authentication, the administrator is able to edit:

    • Email address and username for Applicant users
    • Username for Student users

    When Active Directory (AD) or Azure AD authentication is used, the administrator cannot edit any details for a Portal user account.