Sign in and Sign out

Each portal segment (e.g., Applicant Portal, Student Portal, Faculty Portal) requires a username and password.

Student Portal Login

Sign in

  1. Type the Portal URL in the address bar of your browser.

  2. Click the name of a portal. For example, click Student Portal. The login page is displayed.

  3. Type the Username assigned to you for the Portal.

  4. Type the Password for your username.

    If you forgot your password:

    1. Click Forgot Password.

    2. Enter your Username and Email Address.

    3. Click Submit. Your security questions are displayed.

    4. Answer the security questions and click Submit.

    A message will indicate that your password is reset, and an email with the new password will be sent to you.

    Note: Institutions can control whether the Forgot Your Password link is displayed.

    The portal administrator can configure whether the Forgot Your Password link is displayed or not. This option controlled through the Page Transactions configuration for the Portal login pages in the Portal Configuration tool.

    The portal administrator can also configure a system generated email response to the student through the Send Login Credentials functionality.

    • When this is functionality is turned on, the system registers when a student has forgotten the password and/or username, then confirms if the user's social security number is on record or if the student already has an activated account. If so, a message is displayed for the student stating that the account already exists and the Login Credentials email is sent to the student's Email Address.

    • If the functionality is turned off, a message is displayed for the student stating that the account already exists and no email is generated and sent.

  5. Click Sign In. The home page of the selected portal is displayed.

Password policies can be set depending on the needs of your institution. The policies may include a maximum password age. If a maximum password age is configured, a message is displayed prior to the expiration date reminding you to change your password.

Sign out

  1. Click Signout.

  2. Close your browser window.

Password Expiration Settings

Administrators can use the Portal Config Tool to specify whether passwords will expire after a certain time period and whether a password expiration warning is displayed.

The reminder for users to change their passwords is not displayed, if the following settings are applied:

  • Portal is configured so that passwords never expire.

  • The Suppress Password Expiration Warning option is set to True.

Timeout Settings

Timeout for User Sessions

As a Portal administrator, you can configure the timeout period for Portal user sessions in the Portal Configuration tool. When a user session is idle for the duration specified under Idle Time Out, a warning message is displayed for the duration specified under Warning Display Time. When the Warning Display Time expires and the user does not take any action, the user is logged out and redirected to the login page of the respective Portal (Staff, Student, Applicant, Employer Portal).

  1. In the Portal Configuration tool, navigate to Campus > Page Transactions > Portal Default Page.

  2. Specify the Idle Timeout and Warning Display Time settings. The default values are:

    Idle Timeout = 1200 sec. (20 mins)

    Logout Warning Display Time = 30 sec

Timeout for External Applications

As a Portal administrator, you can configure the session timeout period for external applications (e.g., LMS systems) in the Portal Admin Console.

  1. In the Portal Admin Console, under Settings and Environment, click Campuses.

  2. Locate your campus and click Edit.

  3. Specify the Session Timeout value in minutes.

  4. Click Update.

Update User Account

In Portal 20.0.3 and later, administrators can edit a user's account information via the Portal Admin Console. Previously, when a user misspelled his/her account information, the only mechanism to correct the error was to run an SQL script.

The updates made in the Portal Admin Console are propagated to all Anthology Student processes that use this information. When an administrator updates an account, a notification with the updated username and PIN is sent to user. The email notification will be sent to the user when the UserName is updated.

  1. In the Portal Admin Console, under Administration, click Student Users.

  2. Locate your site in the URL / Site drop-down list.

  3. Search for the account you want to edit. You can search by Username, Last Name, First Name, or Email address.

  4. Select the user record from the search results and click Edit.

  5. Update the account information as needed and click Update.

    Student Accounts

    When the Portal uses database authentication, the administrator is able to edit:

    • Email address and username for Applicant users
    • Username for Student users

    When Active Directory (AD) or Azure AD authentication is used, the administrator cannot edit any details for a Portal user account.