Properly installing the Installation Manager CRM Patches module using default settings helps reduce potential issues when performing upgrades of the CampusNexus CRM product.
Important: Ensure that Installation Manager is installed on the same machine where the previous version of Installation Manager was installed and configured.
Prerequisites
Before installing CampusNexus CRM patches, the following conditions must exist:
- All users are logged off from CampusNexus CRM.
- The Windows NT user account has administrator permission to the Database.
- The SQL Server Service is running.
- The SQL Server Agent is stopped.
- All CampusNexus CRM services are stopped.
Important: Users do not have to delete any files or folders before installing a new version, but they will have to access the Installation Manager and add any new machine names and associate them with the Windows User Name and Password for them to be installed properly.
