Purging a Contact

See Also

Permissions Required

Purge Contacts - To permanently delete Contacts.

When a Contact is purged, it is deleted permanently from Talisma Main Database and cannot be retrieved. You can purge only deleted Contacts.

To Purge a Contact

1.  In the GoTo menu of the Home Workspace, select Trash Can.

2.  The Trash Can Workspace is displayed.

3.  Select Contacts from the Object Selector.

4.  Using the Teams, Users, or the Search tab, find the Contact item from the Table View.

5.  Select the Contact you want to purge.

6.  From the Edi t menu, select Purge.

- OR -

Click .

- OR -

From the shortcut menu, select Purge.

The Contact is permanently removed from the system.

Tip   You can purge multiple Contacts. To select adjacent Contacts, click the first item, hold down the SHIFT key, and click the last item. For random selections, click the first item, hold down the CTRL key, and click the other items.

 

Note  The purged contact record will be recreated if a new email or SMS is received from the contact whose record is purged.