Sharing a Canned Response

See Also

Permissions required

Manage Canned Response - To create, edit, share, and delete Canned Responses.

You can share a Canned Response with other Teams so that Users in those Teams can use it. To do so:

1.  Open the Canned Response Manager.

2.  Select a Canned Response, and click Share.

The Canned Response is displayed in the Canned Response window with the Share tab selected.

3.  Select the Teams with which you want to share the Canned Response.

4.  Select Save from the File menu.

- OR -

Click .

5.  Select Close from the File menu.

Note  •   You can share a Canned Response with another Team only if the Team does not already use a Canned Response with the same shortcut. •   In a Team, you can share the shortcut of a deleted CR with a new Canned Response that you want to share only after purging the deleted CR.