Operators Used in Talisma

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In Talisma, operators are used to specify field values when defining the elements of a search condition or creating a Rule.

Talisma provides you with the following operators:

•   Comparison

•   Text

•   Date

•   Logical

•   Team

In addition to the operators discussed in the following tables, Talisma provides the in any Row operator. This operator can be used in combination with all the other operators.

Example  

If a condition is created as:

Name =(in any Row) 'Debbie'

Age <(in any Row) 24

Talisma will retrieve Object items that satisfy the above conditions in any row of the RecordList tab.

Comparison Operators

The Comparison operator compares two values and then produces the logical value TRUE or FALSE. These operators compare data in numeric fields and display the relevant results.

Comparison operator

Meaning

Example

= (equal sign)

Equal to

Interaction state = Open

> (greater than sign)

Greater than

No. of Messages > 2

>= (greater than or equal to sign)

Greater than or equal to

No. of Messages >= 2

< (less than sign)

Less than

No. of Messages < 3

<= (less than equal to sign)

Less than or equal to

No. of Messages <= 2

<> (not equal to)

Not equal to

Category NOT Golden

is null

No value

No Revenue generated from an Opportunity

Text Operators

The Text operator matches the specified text value to display the relevant results.

Text operator

Meaning

Example

=

Equal to

Name = "Smith"

Starts with

Text starts with. Applicable to proper nouns (Names, Countries, States, and Cities).

Name starts with "Smi"

Ends with

Text ends with. Applicable to proper nouns (Names, Countries, States, and Cities).

Name ends with "th"

Contains

Text contains

Message text contains music

Does not contain

Text does not contain

First name does not contain "en"

is null

No value

No Last Name

Date Operators

The Date operators retrieve data depending on the date range specified.

Date operator

Meaning

Example

In

In the date range specified

In = Last 7 days
In = Today

On

On a specific date

On = September 8, 2000

On or before

On or before a specific date

On or before = September 8, 2000

On or after

On or after a specific date

On or after = September 8, 2000

is null

The date is not defined

Date last updated is null. This means that the date was not updated.

Logical Operators

The Logical operators are used to join the expressions in a condition.

Logical operators

Meaning

Example

OR

Returns all items that meet any of the criteria specified

Interaction assigned to "Tim" OR Interaction assigned to "Becky"

AND

Returns all items that meet all criteria specified

Interaction ID > 100 and Contact Name = "Smith"

Team Operator

The Team operator enables a User to select all child Teams within a Parent Team.

Team operator

Meaning

Example

Include subteams

Includes all child Teams in the query condition

Interaction transferred to Team (can include child Teams in this condition)