Inserting AutoText in a Message
An AutoText entry can be inserted when you are replying to an Interaction, creating a Canned Response, or creating a new message.
To Insert AutoText in a Response
1. Open any message window.
2. From the Insert menu, select AutoText. The AutoText/AutoCorrect dialog box is displayed.
3. Select an AutoText entry, and click Insert.
- OR -
Type the AutoText shortcut and press the SPACEBAR.