Finding a Canned Response

See Also

You can find a Canned Response based on the following criteria:

Content

1.  Open the Canned Response Manager.

2.  In the For Word(s) field, type the keyword that is contained in the Canned Response you are trying to locate.

3.  In the In field, select the area in which you want to search for the Canned Response.

4.  Select All to search for the specified keyword in the title and message of the Canned Response. Select Any to search for the specified keyword in the title or message of the Canned Response.

5.  Click Search.

The Canned Responses that satisfy the specified search criteria are displayed in a Table View.

Language

1.  Open the Canned Response Manager.

2.  In the Language field, select the language to which the Canned Response for which you are searching, belongs.

3.  Click Search.

The Canned Responses that satisfy the specified search criteria are displayed in a Table View.

Media

1.  Open the Canned Response Manager.

2.  In the Media field, select the Medium to which the Canned Response you are searching belongs.

3.  Click Search.

The Canned Responses that satisfy the specified search criteria are displayed in a Table View.

Category

1.  Open the Canned Response Manager.

2.  In the Category list, select the Categories to which the Canned Response you are searching for belongs.

3.  Select All or Any.

4.  Click Search.

The Canned Responses that satisfy the specified search criteria are displayed in a Table View.

Team

1.  Open the Canned Response Manager.

2.  In the Team list, select the Teams to which the Canned Response for which you are searching, belongs.

3.  Click Search.

The Canned Responses that satisfy the specified search criteria are displayed in a Table View.

Note  •   Clicking the Show All button displays Canned Responses created in all the Teams to which you have access and also your personal Canned Responses. •   When you open the Canned Response Manager for the first time from the Edit menu, the Table View lists Canned Responses in the selected Input Method Editor (IME) language, and are for the E-mail Medium. Subsequently, when you open the Canned Response Manager, the Table View lists the Canned Responses that match the last set of search criteria you used.