Troubleshooting Tools

This section describes troubleshooting tools that you can use to resolve problems that occur in the Mail component.

Dependency Walker

You can use this tool to verify DLL dependencies. The tool is distributed along with several Microsoft products, and is also available in the MSDN library. For information about this tool, click http://www.dependencywalker.com.

Example

1.  Open the binary, and check for "red", or "yellow" colored nodes in the dependency tree view.

2.  Select View, View Full Path, and verify that the dependencies are loaded from the correct path.

3.  Verify the version of the dependencies.

OLE/COM Object Viewer

You can use this troubleshooting tool for troubleshooting COM components. For more information see http://www.microsoft.com/com/resources/oleview.asp.

Example

1.  Find the "ServiceControl Class" node under Object Classes, All Objects on the left pane tree.

The node can be expanded only if the component is registered properly.

2.  Check the binaries as configured in the Implementation tab.

3.  Check the security settings in the other tabs.

DCOMCnfg

This tool is useful for configuring DCOM components, and is a part of standard DCOM distribution.

Example

•   Verify access permissions associated with the DCOM component.