Outgoing Queue Tabs and Properties

Outgoing Queue object items are created when Rules are triggered as a result of a create, update, or delete operation on the following objects:

• Contact

• Account

• Activity

• Lead

• Address

The Send <Action> Information to Outgoing Queue action is performed on the occurrence of events specific to the create, update, or delete operations.

Outgoing Queue Object items can be viewed in Desktop Client by selecting the Outgoing Queue Object from the Object Selector.

The Outgoing Queue Object is a Global Object. The table in this topic describes the Properties available in the various tabs of the Outgoing Queue Object.

The Outgoing Queue object comprises the following tabs:

• Properties Tab

• History Tab

• MessageXML Tab

• Status Message Tab

Properties Tab

The Properties tab contains system properties. It also contains custom properties created for the Outgoing Queue object.

Property (* indicates that the Property is mandatory)	Description	Value Updated by (System/User)	Property Can be Edited/Deleted
Property (* indicates that the Property is mandatory)	Description	Value Updated by (System/User)	Edited	Deleted
Outgoing Queue ID	A unique ID for the Outgoing Queue item.		No	No
Name *	The name of the Outgoing Queue Object item.			No
Owner	The User who currently owns the Outgoing Queue Object item. For Outgoing Queue Object items created through Connector iServices, the Business Administrator User is set as the Owner. For Outgoing Queue Object items created through Desktop Client, the logged in User is set as the Owner.			No
Created On	The date and time when the Outgoing Queue record was created.		No	No
Last Updated	The date and time when the Outgoing Queue record was last updated		No	No
Created By	The User who created the Outgoing Queue item.			No
Status date	Date when the Outgoing Queue Object item was last updated.		No	No
Status	The status of the Outgoing Queue object item. The Property can have one of the following values: Pending- Indicates that the Outgoing Queue item has not been retrieved by the Connector for further processing. Tagged - Indicates that the Connector has retrieved the Outgoing Queue Object item for further processing. In Process - Indicates that the Outgoing Queue Object item is currently being processed by the Connector, or by an external application. Completed - Indicates that the Outgoing Queue Object item is processed and the values are returned to the SIS. Discarded - Indicates that processing of the Outgoing Queue Object item was not completed.			No
Transaction code	This Property is currently not in use.	Not Applicable		No
GUID	The unique identifier that is used for internal processing.			No

History Tab

This tab displays the actions performed on the Outgoing Queue Object item.

Note

When CampusNexus CRM is installed afresh, audit is disabled for all events and Properties. Hence, audit records will not be displayed in the History tab. For more information about enabling or disabling audit, see About Audit Configuration and Installation Manager Help.

MessageXML Tab

This tab displays the information that is sent to the Outgoing Queue in XML format.

Status Message Tab

This tab displays the exceptions that have occurred while processing the Outgoing Queue object item.