Viewing License Information

About the License Information Page

The License Information page displays the license information for the CampusNexus CRM installation.

The following table comprises a list of required licenses and the operations they govern:

License	Operations governed by the License
Service	Viewing Interactions, Messages, Contacts, Accounts, and Canned Responses, and performing related operations. This is a default offering.
Campaigns	Viewing Campaigns, Mailers, Mailing Lists, Offers, and Targets, and performing related operations.
Prospect Management	Viewing Orders, Opportunities, and Products, and performing related operations.
Phone	Using the Phone feature.
Analytics	Generating reports. Analytics enables analysts to generate predefined and customized reports.
Offline	Installation and use of Offline.
Reactive Chat	Setting up of Reactive Chat.
Proactive Chat	Setting up of Proactive Chat. Using Proactive Chat, Users can selectively chat with visitors on the corporate website and answer their queries.
CRM SDK	Operations in the CRM Software Development Kit (CRM SDK).
Knowledge Management	Accessing information from a knowledgebase. Users can work with knowledge base (KB) articles to respond to customer queries.
iService - Service	Installing and using iService - Service. iService - Service includes the following iServices: • Contact iService • Account iService • Interaction iServices • Reports iService • Portal iService • Utils iService
iService - COF	Installing and using iService - COF.
iService - Higher Ed Foundation	Installing and using iService - Higher Ed Foundation.
Web Client	Installing and using Web Client.
Print Template	Using the Print Template feature in the Desktop Client.
Bulk Export	Using the Bulk Export feature in the Desktop Client.
SMS	Using the SMS feature in Desktop Client. To use the SMS feature in Campaigns, the Campaigns license is also required.
Event Management	Installing and using Event Management.
Application Management	Installing and using Application Management.
Higher Ed Foundation	Installing and using Higher Education Foundation.
E-Mail Media	Using the E-Mail Media.
Custom Media	Using any Custom Media. The Custom Media is required to work with features like Proactive Chat and Reactive Chat.
Mailer License Information
Number of Targets	The maximum number of Targets that can be created in CampusNexus CRM. By default, this number is 100000.
Number of Targets used	The number of Targets currently present in CampusNexus CRM.
Aliases	Lists the Aliases you have created in CampusNexus CRM.

To View the License Information Page

1. Sign on to Business Administrator.

2. Select the main node from the Navigation pane.

The License Information page is displayed.

The following table describes the information displayed in the License Information page:

Field	Description
Name	The computer on which Database server is installed.
Database	Displays the name of the Main database.
Database Version	Displays the version of the database associated with the installation.
Product ID	This is a unique ID associated with the installation of CampusNexus CRM.
License Information
Number of User Licenses	Displays the number of User licenses of the CampusNexus CRM installation.
Number of Viewer Licenses	Displays the number of Viewer licenses available with this installation of CampusNexus CRM. A Viewer is a type of User who can only view information and cannot perform any operations in CampusNexus CRM.
User licenses currently in use	Displays the total number of Users who are currently working with CampusNexus CRM. This field displays the number of Users working with Desktop Client, Web Client and CRM Software Development Kit (SDK). Desktop Client - Displays the number of Users who are currently working with Desktop Client. Web Client - Displays the number of Users who are currently working with Web Client. SDK - Displays the number of Users who are currently working with CRM SDK.
Viewer licenses currently in use	Displays the total number of Viewer Type of Users who are currently logged on to Desktop Client.
Administrator licenses currently in use	This field displays 'As Per Contract', indicating that the number of Administrator licenses that are available with the current installation of CampusNexus CRM is dependent on the requirements of your institution.
CRM Install Type	This field displays one of the following values depending on the installation type: Enterprise Online
CRM License Type	This field displays one of the following values depending on the license type used for the current installation of CampusNexus CRM: Named Concurrent
CRM Trial Install	This field indicates whether the current installation of CampusNexus CRM is running on a trial license.
Signature	This field indicates whether this installation of CampusNexus CRM automatically inserts the Signature in all messages sent from CampusNexus CRM: Powered by Talisma http://www.campusmanagement.com
CRM Installed On	The date when CampusNexus CRM was installed.
License Period	The period for which the license is valid. Note If a trial license is used, this field displays the number of days for which the license is valid, from the date of installation.