View Details and Changes for Incidents
There is more than one way to display the details and changes for incidents. You can use the:
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Incidents page
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If you know the name of a student specified on the incident, from the task Anthology Student created in the Tasks list for the student
Any changes made to an incident are tracked and require a comment. Once they have been added, you cannot remove:
- Students
- Staff members
- General contacts
Once the check has been removed from the Active check box for a person, the name remains in the list but that person will not show up on the incidents reports.
Each time you make a change to an incident, Anthology Student adds a new task for the incident.
Prerequisites
You must have Contact Manager – Processes – Incidents - View authorization.
To view the task from the Tasks list, you must also have:
- Common - Student - View authorization
- Contact Manager - Task - View authorization
- If policies are enabled, permission in the policy to view the task template
Access Methods
Select the Processes tile > locate Contact Manager > select Incidents.
Select the Students tile > select the name in the Students list > expand Contact Manager > select the Tasks tile.
Procedure to View Incident Details
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Take the appropriate action.
Location Action to Take Incidents page -
Verify that you have the correct campus selected in the command bar.
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Specify the criteria to filter the list.
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Select the Apply Filters button.
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Select the record for the incident in the list. Anthology Student displays the details and changes for the incident below the list.
Tasks list -
If not already selected, select All Program Versions in the header of the Student Profile.
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Select the record for the task for the incident in the list.
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Select the View Incident button. Anthology Student displays a dialog showing the details and changes for the incident.
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Review the values.
If Non-Campus Property or On Campus was selected for Location, Anthology Student displays:
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The Non-Campus or On Campus Property Location Type field. It contains either Building or Location.
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Anthology Student displays the specific location or building that was selected.
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Under Student, Staff, and General Contacts, review the people associated with the incident.
- Scroll to the bottom of the page.
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Under Comments, review any changes made to the record for the incident and the comments made for those changes.