Configure Servicer Settings for Campuses

You can use Servicer tab to configure the servicer used by your institution. If your institution uses Global Financial Services for processing financial aid, use this feature to provide Anthology Student with some of the necessary setup information. Once you have configured your servicer, Anthology Student updates the student's document list when an SD file is imported from Global. The student's Document Folder has a current record of the status of each document required by Global for Title IV financial aid.

Prerequisites

You must have System - Settings - Campuses - Manage authorization.

You should be familiar with:

Access Method

Servicer tab (Select the Settings tile > expand System > select Campuses > select the name of an existing campus on the list or select the New button, specify the required information, and Save the campus > select the Financial Aid tile. 

Procedure to Edit Items

  1. Select the Servicer tab.

  2. Review, specify, or change the following values.

    Servicer LinkClosed Select the Servicer link. The options are Global, Other, and None. If you select Global, the system updates the student's document list when an SD file is imported from Global. The student's Document Folder has a current record of the status of each document required by Global for Title IV. If you select Other or None, the servicer configuration and document tracking becomes inactive.

  3. Under Servicer Configuration, review, specify, or change the following values.

    Allow Multiple Disbursements Within the Same MonthClosed Select the check box to enable multiple disbursements within the same month.

    Approve Disbursement Batches for Posting When Payment File Import Exceptions ExistClosed Select the check box to approve disbursement batches for posting when payment file import exceptions exist.

    Check Service Disbursements Against Approval CriteriaClosed Select the check box to check Servicer disbursements against the approval criteria.

    Days After Disbursement Date to Refund Due DateClosed Specify the days after the disbursement date to refund due date. This field is editable only when the Check Paid Disbursements vs Approval Criteria check box is selected.

    Enable Global Exception SecurityClosed Select the check box to enable Global Exception Security.

    File Extension IdentifierClosed Specify the file extension identifier provided by your servicer. Maximum of 8 characters are allowed.

    Financial Aid AdministratorClosed Select the staff member with more than Display Only Permissions in Contact Manager and Financial Aid.

    Global Refund PolicyClosed Select the policy used for the Global refund calculation.

    Prevent Users from Modifying Title IV AidClosed Select the check box to prevent users from modifying Title IV aid.

    Process Change Records for Canceled DisbursementsClosed Select the check box to process change records for canceled disbursements.

    Required Term Codes on Disbursement ImportsClosed Select the check box to require term codes on disbursement imports.

    Servicer Export PathClosed Specify the location of the academic extract files.

    Servicer School NumberClosed Specify the number assigned to your institution by the servicer. This number is used when exporting Financial Aid records to the servicer. Up to 10 characters are allowed.

    Student Accounts AdministratorClosed Select the staff member with more than Display Only Permissions in Student Accounts Post.

    User Assigned to Import DataClosed Select the staff member assigned to any group with more than Display Only Permissions in Financial Aid.

    Note: When Anthology Student is configured to use a servicer, users have the option to include or exclude remedial coursework within the Academic Extract. Users can identify and configure which remedial courses need to be included for a student within the cumulative credit hours (which determines the grade level). The main configuration is done on the program version level and is used to populate the flag on the remedial courses as they are added to the student's course list. The flag can be changed at the student level. Academic Extracts will use the setting from each student's individual courses.

  4. Under Document Tracking, review, specify, or change the following values.

    Campus DocumentClosed Select the Campus Document that corresponds to each listed Global document.

    DuplicateClosed Select the Duplicate check box to allow configured documents to appear multiple times within the student's Document Tracking. If this option is not selected and a document sent in the SD file that exists in the student's folder is in an On file status, the record is ignored and will not appear multiple times for the student.

    Global DocumentClosed Indicates a list of global documents.

  1. Select Save to save the changes.